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We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
For Iconic Link Watch, kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Read more in our Refund policy
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The Ambler Bio-Acetate sunglasses are available in one size. You can find the different measurements below. If you are insecure of the fit, you can contact our customer service. We also offer free shipping and free returns so you can safely try them at home.
2 NOSE BRIDGE
You can easily measure the lens width at home in two simple steps, all you need is measuring tape.
Place the measuring tape between your eyes and measure the bridge width. From either side of this, measure the lens width.
Try the different lens measurements and make a note of the one you think is right for you.
The lens measurement is the width of the lens, measured from the bridge.
The bridge measurement is the distance between the lenses.
The frame measurement is the width of the front, from temple to temple
The temple length is the measurement of the 'arms' of the frame.
Some glasses have the size measurement printed on the inside of the temples. This usually consists of three numbers. Our glasses for example, have 60-12-140 (lens-bridge-temple), but sometimes other brands only print the first two. If you already wear glasses, we recommend you use them as a size reference.